As soon as you place your order, you’ll get a confirmation email with all the details.
We usually process orders within 1–2 business days, depending on the product. Some items may take longer if they’re out of stock or made-to-order — but don’t worry, we’ll keep you updated!
Please note that the processing time is in addition to the delivery time provided by each carrier.
Once your order has been shipped, we’re no longer able to make changes or cancel it, so please double-check everything before completing your purchase.
Region. |
Shipping Option. |
Delivery Time. |
Cost. |
Conditions. |
| USA (Mainland) | Standard | 3–6 Business days | Free | > $39 |
| $5.95 | < $39 | |||
| Next Business Day | 1–2 business days | $49.95 | No PO Boxes | |
| Express | 2–3 business days | $29.95 | No PO Boxes | |
| Canada | Standard | 7–10 business days | Free | > $199 |
| $14.95 | < $199 | |||
| Express | 2–5 business days | Free | > $299 | |
| $39.95 | < $299 | |||
| International | Standard | 8–20 business days | Free | > $199 |
| $14.95 | < $199 | |||
| Express | 2–5 business days | Free | > $399 | |
| $39.95 | < $399 | |||
| Latin America | Express | 2–5 business days | Free | > $499 |
| $49.95 | < $499 |
- International Shipping (Standard & Express) available for the following countries:
Australia, Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom.
- Latin America (DHL Express Only) available for the following countries:
Argentina, Bolivia, Colombia, Chile, Ecuador, Mexico, Paraguay, Peru, Uruguay.
international Orders & Customs.
- If you're located outside the U.S., please note that your country may apply customs duties or import taxes. This is rare, but it’s possible. In such cases, you may be required to pay around 15–20% of the order value upon delivery. Please check with your local customs office for details.
- We are not responsible for delays caused by customs clearance in the destination country.
important Shipping Notes.
- We are not liable for missed delivery windows due to carrier delays. If the carrier fails to meet their guaranteed shipping time, shipping fees are non-refundable.
- All orders include a tracking number. If the tracking shows that your order was delivered to your address, but you haven’t received it, please contact the carrier directly to investigate. Unfortunately, we cannot issue refunds or replacements in cases where tracking confirms delivery.
- Tracking updates can take 1–4 business days. In rare cases, tracking may not update, but your package may still be on its way. If your order hasn't arrived after the estimated delivery window, please reach out to us.
courier Phone Numbers.
- USPS: Call 1.800.ASK.USPS (1.800.275.8777) Press 6 and then 4 for Customer Service
- UPS: Call 1.800.PICK-UPS (1.800.742-5877)
- DHL express: Call 1.800.225.5345
- FedEx: Call 1.800.463.3339
- Asendia: Call 1 800-624-5287
